1. Parties
These Terms of Service are entered into between İsar Group and the person using the SılaGo mobile application. By using the App, you agree to these terms.
2. Service Description
SılaGo provides:
- Roadside assistance matching
- Convoy tracking and group location sharing
- Instant messaging and media sharing
- Document management (passport, driver's license, insurance, etc.)
- Voice communication (voice rooms)
- Translation and OCR services
- Emergency communication
- Navigation services
3. Account Creation
- Registration information must be accurate and current.
- You are responsible for account security.
- Anonymous usage is available with limited functionality.
4. User Obligations
- Use the App only for lawful purposes
- Provide accurate and up-to-date information
- Respect the rights of other users
Prohibited conduct:
- Creating false help requests
- Sending harassing, threatening, or discriminatory messages
- Unauthorized sharing of personal information
- GPS spoofing (false location)
- Using bots or automated tools
- Impersonating another user
5. Location Sharing
- Core functions require location access.
- Continuous tracking requires separate consent.
- Convoy sharing stops automatically after the set duration.
- Help request location sharing ends upon completion or cancellation.
6. Content Responsibility
- You are responsible for all content you create.
- Illegal, obscene, or harmful content is prohibited.
- The Company may remove violating content without prior notice.
7. Intellectual Property
- The App and its components are the Company's intellectual property.
- A limited, non-exclusive, non-transferable license is granted for personal use.
- You retain rights to content you upload.
8. Limitation of Liability
- The App is provided "as is."
- No guarantee of uninterrupted or error-free operation.
- Roadside assistance matching does not replace professional services.
- In emergencies, always contact official emergency services (112).
9. Account Termination
- The Company may suspend accounts for violations.
- You may delete your account through the App.
- Account deletion is irreversible.
10. Modifications
Significant changes will be notified at least 15 days in advance. If you do not accept changes, you may discontinue use.
11. Governing Law
- Governed by the laws of the Republic of Turkey.
- Istanbul Courts have jurisdiction.
- EU citizens' consumer protection rights are reserved.
12. Contact
Email: info@silago.com.tr
Address: İskenderpaşa Mahallesi Ahmediye Caddesi No:4 Fatih / İSTANBUL, Turkey
Phone: +90 212 524 3240